Privacy policy
At Natura, we respect and protect your privacy. This privacy policy explains how we collect, use, disclose and protect your personal information when you use our e-commerce site.
Collecting information
We collect different categories of personal information to provide you with an efficient and personalized shopping experience. The types of information we may collect include:
- Personal information: name, address, e-mail address, telephone number
- Order information: purchase history, products ordered, preferences
- Technical information: IP address, browser type, operating system, connection time and referrer URL
Use of information
We use the information collected for:
- Process and manage your orders and payments
- Deliver your products and manage returns
- Improve our website and services
- Send you order-related notifications and promotional communications (with your consent)
- Prevent fraud and protect the security of our site
Sharing information
Credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or given to third parties.
https://naturashoes.com/ will not pass on any credit/debit card details to third parties.
Information security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include:
- The use of encryption technologies (SSL) for online transactions
- Restricted access controls to our databases containing personal information
- Regular training of our staff in confidentiality and security practices
https://naturashoes.com/ takes appropriate measures to ensure data confidentiality and security, including through various hardware and software methodologies. However, https://naturashoes.com/ cannot guarantee the security of information disclosed online.
Cookies and similar technologies
Our site uses cookies to improve your browsing experience and analyze site usage. Cookies are small text files placed on your device by our website. You can manage your cookie preferences via your browser settings.
Hyperlinks
https://naturashoes.com/ is not responsible for the privacy policies of websites to which it links. If you provide information to these third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about the use of the information they collect.
Your rights
You have the right to:
- Access your personal information held by us
- Request correction or updating of your information
- Request the deletion of your personal information
- Oppose the processing of your information for direct marketing purposes
To exercise your rights, please contact us via our contact page or at contact@naturashoes.com with a detailed description of your request.
Modifications to this policy
Website policies and terms and conditions may be amended or updated from time to time to meet requirements and standards. Therefore, customers are encouraged to visit these sections frequently to be informed of changes to the website. Changes will be effective on the day they are published.
Contact
If you have any questions or concerns about this privacy policy, please contact us at:
- By e-mail via our contact page or at contact@naturashoes.com
Thank you for placing your trust in Natura. We are committed to protecting your privacy and providing you with a safe and enjoyable online shopping experience.